Testimonials

The following e-mail was sent to the management offices of the Pinnacle Marina Towers: :

"Maria Barajas does a tremendous and outstanding job (with her janitorial duties).  She is very thorough and detailed.  I am sure her attention to detail is evident in all of her of her janitorial assignments.  Most importantly, she is very courteous and always, always, always has a smile on her face."

Resident of Pinnacle Marina Towers, San Diego

"With all of the craziness in this buisiness it is easy to forget to show appreciation or to say "thank you", so please let (your employee) Steve Salazar know that I think he is doing an awesome job.  I have been very impressed with his work ethic, and it shows that he takes pride in keeping Otay Ranch Three looking good.  It makes my job easier knowing that he is there, day in and day out, because I know things are getting done and more importantly, getting done right". 

Leanne Ardilla, CMCA, CCAM
Community Association Manager
Walters Management

"I wanted to take a quick moment and let you know how pleased I am with Paul's performance at the property yesterday and today (La Costa Greens).  He has been working non-stop, keeps me updated, is friendly to residents and shows a strong work ethic.  I really appreciate the job that he is doing and thought you should know."

Christine Hurdle
Recreation Director, La Costa Greens Clubhouse
Walters Management

To the staff at Rescom,

I want to send a special note of appreciation for taking care of a recent call to replace lighting at the tennis courts. I see you replaced the lights and went beyond and tested all the court lighting, removed the broken base of the old lamp and basically insured that the Board and community is happy!

So good to work with reliable vendors! Thank you.

Respectfully,
Judi Thomson, CCAM
Certified Community Assocition Manager (CACM)
N.N. Jaeschke, Inc.

I just wanted to let you know that the board president called to let me know that the clubhouse looks absolutely wonderful!  He said he is so impressed with what you all have done and wanted me to pass this along.  Please let the crew know how much their work is appreciated.

Sheryl Sharp, CMCA, AMS
Executive Vice President of Operations
Curtis Management Company

I wanted you to know that at the last board meeting, the President commented to the entire board what a first class job that you did in his unit.  He was pleased with the professionalism, care that was taken, and the clean up.  He was especially impressed with your communication and follow up.

Great job!
Don Miranda Kerl, CCAM | VP – Finance & Operations| SK Association Management, Inc

I just wanted to take a moment to share some thoughts with you about the services provided. Maria Leon and her staff have been doing an outstanding job at keeping our restaurant beautifully clean. Aside from the daily clean up, her team manages to focus on the details like the A/C vents, lighting and high dusting jobs that seem to be constantly overlooked elsewhere. As a chef/manager my time is precious and when I don’t have to be the one to point out the details that should be obvious I can focus my attention where it belongs, with my guests’. I can’t tell you how many times I have been in restaurants only to notice their dirty vents, dusty tv’s, burned out lights, etc. While one might not notice these things upon a quick glance, when everything is perfect one can’t help but notice how good a place feels when everything is in order. Kudos to ResCom and your team of professionals! I wish more places had the foresight to hire a service as thorough and professional as yours. Please feel free to put me in your rolodex of references as you score high marks with us here at Proper.

All the best,

Sean Erik Magee
Executive Chef, Proper Restaurant

795 J Street
San Diego, California
[92101]

Hello ResCom Staff,

I thought I would let you know how pleased the "Lakes at Carmel Del Mar" is with Marty and his workmanship.  Kingsley Petersen, Board President who is the primary contact person with Marty, is especially appreciative of Marty's meticulous work and proactive measures that he takes at the Lakes property.  Per Kingsley, "Marty treats the Lakes as if it were his own home".

Thanks Marty!

Lee leibenson, Senior Property Manager

The Walters Mananagement Group

Dear Jim (Repair & Maintenance Supervisor):

I want to express my surprise, delight and gratitude for the work that Marty and Matt performed last week.  Marty was here nearly instantaneously to access what was needed to be done and then returned with Matt the very next morning to complete the job.

They came fully loaded with equipment and tools, were very professional, had fabulous customer relation skills, PLUS they were efficient and effective.

I have never experienced such "over the top" and timely service.  You've got an amazing system in place and two phenomenal employees working for you.  Please thank them for me!

Lisa Cole, Home Owner

Hi all,

I just wanted to let you know that we received a voicemail from Eric Benz at Ivy Crest saying that he wanted to compliment Rescom on the outstanding work they performed on his balcony rails replacements. He said the guys that came out were very nice and did a wonderful job on the balcony. He is very pleased with the work and the professionalism of Rescom. J I just wanted to share the positive message as we so often receive complaints and don’t always get to hear the compliments.

 Thank you,

 Marina Chavez
Associate Community Manager
The Prescott Companies

I want to share with you a job well done by your maintenance team, Salvador and Sara Granillo who both work very hard at the Bressi Ranch Community Association.  There have been a few incidents when each of them have experienced a clean-up job that has been very undesirable and without any comments, just clean up the mess.  They are both very pleasant and professional, ResCom should be very happy to have them on their staff.  I appreciate all they do for the community and me, and that's why I want them to be recognized for doing such an outstanding job at Bressi Ranch. 

Sincerely,

Pamela Aldrech, Community Director

Bressi Ranch Community Association

I want to share with you a job well done by your maintenance team, Salvador and Sara Granillo who both work very hard at the Bressi Ranch Community Association.  There have been a few incidents when each of them have experienced a clean-up job that has been very undesirable and without any comments, just clean up the mess.  They are both very pleasant and professional, ResCom should be very happy to have them as their staff.  I appreciate all they do for the community and me, that’s why I want them to be recognized for doing such an outstanding job at Bressi Ranch.

I just wanted to let you know I spoke with the City Square President this
morning to inquire about the garage door painting. She said she was very
pleased. Our "last" project (painting the front doors) did not go as well as
we hoped with another contractor, so the Board very much appreciated your professional team showing
up on time, following instructions, and ready to get the job done! It was a
success!

As a result of this, the Board awarded another bid to Rescom (at a slightly
higher price). Great job, thanks again!

Warm Regards,

Kristina Thomas
Community Manager
The Prescott Companies

We would like to express to Earl of AMG "Management" and ResCom that the employee Paul Munoz, who came today was an exceptional employee.  He was knowledgeable, had a very "can do" attitude, was friendly and helpful, and did not hesitate to work hard to please us.  In fact, he offered to have his lunch in his vehicle parked in front of our driveway "just in case there are any more water problems and you need me to help you"  We nominate Paul as "ResCom Employee #1 for the year 2010."

Thanks again to Cheri of AMG, as ever.

Robert and Beverly Cramb

Over the past 10 years, Bosa has completed a number of high rise residential towers in San Diego.  In many of them, Bosa and/or the Association has retained ResCom to perform janitorial, building engineering and maintenance, and pool service duties. We have been very satisfied with the performance, commitment, and communication with senior ResCom management and field staff.  We will continue to consider ResCom as a qualified vendor for future Bosa buildings.

Eric Martin
Vice-President and Corporate Secretary
Bosa Development California, Inc

The Grande South at Santa Fe Place is a high-rise consisting of 39 residential floors, three underground parking levels and levels for mechanical equipment.  ResCom has provided contract building engineering and custodial service since 2005.  During that time I have found the ownership and the staff placed here invaluable in operating the building in a first-class manner.  The on-site engineer is hard working, enthusiastic, productive, dependable, and an integral part of our team.  The custodian staff is also friendly, hard working, and takes care of every aspect of cleaning the building to a first-class standard.

Whenever we need help Mark Sutton and staff has always been there for The Grande South.  Any afterhours or weekend call has been promptly responded to.  As an example, just a few weeks ago water was found spraying from a pipe on a Sunday afternoon; when called, our ResCom engineer arrived within 30 minutes and clamped the pipe to stop the leak right away.  Just knowing that ResCom is a “go-to” contractor, in an emergency gives Management a better nights rest.

The ResCom people that are assigned here are also friendly and happy, which the Residents are always commenting on.

Bill Lawrence, CCAM®
General Manager
The Grande South HOA

ResCom is a reliable company that I have always been able to depend on. I appreciate all the hard work and effort the ResCom employees devote into making Park Terrace a great community.

Pablo Martinez
Facility Director
Park Terrace East Village Owners Association

I've had the pleasure of working with the staff at ResCom since the beginning.  Their work has always been professional, reasonably priced and fast.  Their support staff is efficient and reliable and an important asset to a busy property manager.   If there is ever a problem with a job or an invoice they have always resolved it to my satisfaction.  I count on all of these qualities to make my job easier.  I can recommend ResCom to anyone without reservation.  Audrey Kane, Kane Management.  Homeowner Association Manager for 20+ years.

Audrey Kane, Kane Management Company

As a board member who has had over six years of experience with ResCom Services, I continue to be amazed not only at the level of the service provided, but by the consistency of those services in Janitorial, Building Maintenance and Pool Care.

Kingsley Mclaren
Vice President
Montillo at Terra Nova Homeowners Association

Over the past several years I have developed an outstanding working relationship with ResCom Services. ResCom is always readily available to assist me with me with the ever changing maintenance needs in the HOA industry. It takes a strong company with excellent employees to provide exceptional service year after year in this industry.  I have never worked with a company that is always willing to got out of their way to make sure that all of my clients expectations are met with 100% satisfaction.

Sean Hall
J.D. Richardson Company, Inc.
Management Consultant