As the General Manager of a high rise community, one concern that is often voiced is that because the staff is hired through a contractor they won’t care as much about the community as those employed directly by the association.  In my dealings with ResCom for the last 5 plus years, I have never found that to be the case with the ResCom team members.  You don’t hear the “That’s not my job” comments.  They really do work together as a team for the community, as well as ResCom.  Turnover has been very minimal, so the team knows the community and takes pride in it as well.  I appreciate working with the ResCom team and consider them part of my team as well.

The Prescott Companies